Skip to Main Content
An official army family and MWR Site

Parent Outreach Services

FAQ

Frequently Asked Questions

 What services does CYS provide?

·         Full-day child care

·         Part-day preschool

·         Youth Sports

·         Kids on Site

·         Seasonal Camps            

·         SKIESUnlimited   

·         Open recreation for teens

·         Hourly care

·         Strong Beginnings Pre-K program

·         Recreational classes

·         Before/after-school programs

 * Not all programs are offered at every garrison. Please check with your local CYS office to verify availability of programs.

 

2. What can be provided as proof of eligibility?

The sponsor’s ID card or DEERS enrollment forms that prove legal guardianship. If the sponsor is a biological parent, a birth certificate works, too.

 

3. Who should I contact if I have questions or concerns?

Contact your local Parent Central Services to get your questions answered, by email, phone or in person. 

4. Where can I register?

Visit Parent Central Services 

 

5. What do I need to register?

·         Government ID

·         Contact information

·         Two emergency contacts

·         Immunization Documentation, unless school age children are enrolled in a local public school system where proof of currency of vaccination is required

·         Deployment orders (if applicable)

·         LES/pay voucher, student letter, or seeking employment verification (for on-base child care)

  

6. What full-day or before/after-school child care is available?

We offer three child care options

1. Family Child Care Providers

2. On-base child care centers

3. Army Fee Assistance for off-base child care

 

7. How often must I register and why?

The Department of Defense requires children's records be updated at least annually for their health, safety, or well-being.

 

8. When does my child need a sports physical?

Sports physicals are required by the first practice for your child to participate. The child may not participate until a sports physical has been completed by a physician. Sports physicals are required for seasonal competitive sports: baseball, basketball, cheerleading, flag football, soccer, track and field, and youth fitness programs.

 

9. When do I need to complete a health assessment for my child?

The health assessment is required 30 days from the date of registration. The health assessment is due every three years unless there are changes in your child’s medical condition before then.

 

10. Are immunizations required to register?

Yes. Kids five years and under need proof of immunizations. So do school age children not enrolled in a local public school system where proof of vaccination is required. Homeschool children are required to provide a copy of their immunization records.

 

11. What if my child needs special accommodations?

We welcome children with special needs. Every child will receive a recommended care plan based on the information presented from the Multi-disciplinary Inclusion Action Team. 

 

12. Are there exceptions to fees based on total family income for special circumstances?

Yes. Commanders have the authority to grant financial hardship waivers and must consider the balance of Non-Appropriated Fund (NAF) income and appropriated fund support as they approve waivers. Approved fees must be within the fee categories established by DoD.

 

13. Are there discounts for multiple children from the same family?

Installation Commanders may authorize up to 20% reduction of fees for additional children of the same family, with the exception of contractor employees and specified space-available patrons (in accordance with Department of Defense fee guidance) who do not receive child care fee assistance.

 

14. * What is available to me if I am retired?

Sports and SKIESUnlimited classes are available to retirees’ Families. Retirees are allowed to use services on a space-available basis when there are no other eligible uses on the wait list.

 

15. What types of programs and activities are offered for middle school students and teens?

·         Leadership activities

·         Girls & Guy talk

·         Sports clubs

·         How-to projects

·         Power Hours

·         Technology

·         Leisure activities and special events

·         Open recreation starting at 1300 on school holidays

·         Summer camp

·         Before School Supervision

 

16. What does the School Support Services Office do?

The School Liaison Officer works in conjunction with the CYS Division and the local school community to address educational issues involving military children. Through partnering with the local and military community, the School Liaison Officer acts as a communication link between the installation and the surrounding school districts. 

 

17. How do I use MCC?

STEP 1: CREATE ACCOUNT

Go to MilitaryChildCare.com to create an account containing information about your family, or to login using an existing username and password.

 

STEP 2: SEARCH AND REQUEST CARE

Search the system for the child care options that best fit your needs and submit your request for care.

 

STEP 3: MANAGE MY REQUESTS

You can manage your requests for care from anywhere in the world.

 

STEP 4: UPDATE MY PROFILE

Keep your My Profile page up-to-date with important information.

Ask Army Answers

Keep Exploring

MWR Vehicle Auction

MWR Vehicle Auction

Bid online 3-21 August 2026 and get that deal on a vehicle.

Aug 3 2026, 8 am - Aug 21 2026, 7 pm 8 am - 7 pm
Online Property Auction

Online Property Auction

Property auction bidding site will be available 3-21 August

Aug 3 2026 - Aug 21 2026

Hood Howdy

A TEXAS-Sized Welcome to Fort Hood - tons of fun, information and freebies.

Aug 18 10 am - 1:30 pm
Hood Howdy

Hood Howdy

A TEXAS-Sized Welcome to Fort Hood - tons of fun, information and freebies.

Aug 18 10 am - 1:30 pm
Hood Howdy