Relocation Readiness Program

Hours of Operation

Monday 7:30 a.m. - 4:30 p.m.
Tuesday 7:30 a.m. - 4:30 p.m.
Wednesday 7:30 a.m. - 4:30 p.m.
Thursday 7:30 a.m. - 4:30 p.m.
Friday 7:30 a.m. - 4:30 p.m.
Saturday Closed
Sunday Closed
Federal Holidays Closed


Bldg. 36000, Darnall Loop
2nd Floor
Google Map

+1 (254)287-4471

Military DSN Tel:

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Moving is a part of life for Soldiers, civilian government employees and their Families. The Army Community Service Relocation Readiness Program is here to help with a comprehensive support system, whether it’s your first move or the last of many. We have all kinds of information and resources to help you and your family navigate your next military move.

Your first stop should be your local Army Community Service Family center to meet with a Relocation Readiness Program Manager who can get you started.

Welcome to Fort Hood

Welcome packets are available here at the Rivers Building or at the Copeland Soldier Service Center, Bldg. 18010. Sponsors may pick one up or emailing us prior to arrival and we will mail one to you.

Relocation Counseling

Relocation service providers help families navigate moving-related challenges by providing counseling, planning assistance, information, referral, and education on how to minimize the stress and maximize the benefits of military life and frequent moves.

Relocation counseling is provided on an individual or group basis. This service is available to both inbound and outbound Soldiers and Families with primary focus on pre-departure counseling and relocation planning.

Relocation counseling includes:

  1. Assessment of client’s individual or Family needs and particular relocation circumstances.
  2. Information about the destination area (for items such as schools, housing, community resources and cost of living), entitlements, reimbursements, and household goods shipment.
The Lending Closet

We have basic household items available for temporary loan to Soldiers and Families. Please bring an ID card to use this service.

  • Can openers

  • Car seats

  • Coffee makers

  • Colanders

  • Crock pots

  • Cutting boards

  • Deep fryers

  • Dish drainers

  • Folding mattresses Folding tables

  • George Foreman grills

  • High chairs Ice trays Ironing boards Irons

  • Microwaves

  • Mixer bowls

  • Playpens

  • Pots and pans

  • Rice cookers

  • Skillets

  • Strollers

  • Toasters

  • Tucker totes (carry totes for items)

Services to Multicultural Families

Families with foreign-born spouses receive support and assistance to include—

A comprehensive, multilevel language program through a partnership with Central Texas College Adult Education, Relocation Readiness makes referrals to free English as a Second Language (ESL) classes on Fort Hood and the local community.

Cross-cultural training offered in conjunction with Citizenship and Immigration Town-Hall Session in areas, such as interpersonal relationship building, career enhancement,

obtaining citizenship or driver’s license, financial management, service utilization, adapting to military lifestyles, and basic survival skills.

Cultural mediation services are also offered to assist multicultural Family members in dealing with problems that arise during the immigration and cultural adaptation processes and language skills development.

Citizen Immigration Service’s Liaison 

Citizen Immigration Service’s liaison assistance is provided to Families seeking guidance for the citizenship and residency application process. These services can be obtained by coming to the River’s Building; Bldg. 121 on 761st Battalion Ave across from the main food court. Hours are 7:30 a.m. to 4:30 p.m. M-F. Walk-insare welcome. Appointments preferred.

Citizenship and Immigration Town-Hall Session One-on-one sessions are conducted by the San Antonio United States Citizenship Immigration Services (USCIS) Office & Army Community Service Relocation Readiness Branch. These sessions allow Soldiers, Family members and Retirees the opportunity to have questions answered; receive assistance with their Immigration/ Citizenship/ Residency paperwork and application. Sessions are held every 3rd Tuesday of each month at Oveta Culp Hobby Soldier and Family Readiness Center, Bldg 18000 from 9 a.m. to 12 p.m. 

Naturalization Ceremony is the 3rd Tuesday of each month at 1 p.m.
Active Duty Soldiers at Oveta Culp Hobby Soldier and Family Readiness Center, Bldg. 18000 & quarterly at III Corps West Atrium For information call (254) 287-4471. Immigration Hotline: 1-877-247-4645

Online Tools and Resources to Plan Your Move

Military Installations provide addresses, telephone numbers, directions, installation overviews, local weather for programs, services and facilities on more the 250 military installations worldwide.

Take control of your move with Plan My Move. Use our customizable calendar tool to create a unique personal moving plan. The calendar contains to do lists, checklists, phone lists, and links to critical moving information from budget planners to choosing a school.